Frequently Asked Questions
Can't find an answer? Email us at info@spacambodia.com.
Booking
Browse spas on our Explore page, select a spa, choose a service and date, then complete payment. You'll receive an email confirmation instantly.
Yes. During checkout you can enter the name and contact details of the person who will attend.
Yes. An account lets you track bookings, receive confirmations, and leave reviews.
Payments
We accept KHQR, ABA Pay, Visa/Mastercard, and Wing. All payments are secured via Bakong and PayWay.
Yes. All transactions are encrypted and processed through certified payment gateways. We never store your full card details.
Cancellations & Refunds
Go to My Bookings in your account, select the booking, and click Cancel Booking. For full details see our Refund Policy.
Refunds take 1–10 business days depending on your payment method. See our Refund Policy for details.
Spa Owners
Register at Register Your Spa, complete your profile, and our team will review and approve your listing within 1–2 business days.